I'm willing to bet the serial port driver is the 'SOL' driver for the Intel AMT remote access feature. Yep, i was right this system supports 'AMT' but only up to win 7 and possibly 8. Intel AMT LMSSOL for AMT 5.xx is the serial/program package you would install under win 7 and this package is not compatable under win 10. The Intel USB 3.0 eXtensible Host Controller device and Intel USB 3.0 Root Hub device should be listed and not yellow banged. If not, the driver is not installed correctly. IDENTIFYING VERSION NUMBER.
Intel Chipset Device Software Version 10.1.1.45 WHQL. - Set INF-files that define the configuration of the chipset components necessary for proper functioning of the Core PCI, ISAPNP, PCIE, AGP, IDE/ATA33/ATA66/ATA100, SATA, USB, and other devices in the system and their precise identification in Device Manager.
Information about the driver package:
Name: Intel Chipset Software Installation Utility 10.1.2.86
DriverVer = 26/09/2017, 10.1.1.45
Supported OS:
Microsoft Windows* 7
Microsoft Windows* 7 x64
Microsoft Windows* Server 2008 R2 x64
Microsoft Windows* 8
Microsoft Windows* 8 x64
Microsoft Windows* Server 2012 x64
Microsoft Windows* 8.1
Microsoft Windows* 8.1 x64
Microsoft Windows* Server 2012 R2 x64
Microsoft Windows* 10 (only for Intel® Atom™ / Celeron®/ Pentium® Processor)
Microsoft Windows* 10 x64
Microsoft Windows* Server 2016 x64
Supported chipsets:
- Intel® Graphics Driver Security Vulnerability Correspondence Information. How to charge USB device when it's shutted down (powered off), paused or on sleep mode.
- To update the Bluetooth driver for your Intel Wireless Adapter use the: (Recommended) Intel®.
- Device Manager displays an exclamation point for the SMBus controller or lists it under Other Devices. How to fix it Download and run the Intel® Chipset Software Installation Utility so Windows. properly recognizes the SMBus controller.
Drivers Chipset Device Software supported chipset Intel:
H61, B65, HM65, Q65, H67, HM67, P67, Q67, QM67, QS67, UM67, Z68, HM70, NM70, B75, HM75, Q75, Z75, HM76, H77, HM77, Q77, QM77, QS77, UM77, Z77, H81, B85, Q85, Z85, HM86, H87, HM87, Q87, QM87, Z87, H97, HM97, QM97, Z97, H110, B150, Q150, H170, Q170 and Z170.
PCIVEN_8086&DEV_2364 'DH89xxCC HECI - 2364'
PCIVEN_8086&DEV_2365 'DH89xxCC HECI - 2365'
PCIVEN_8086&DEV_0434 'DH89xxCC MEs - 0434'
PCIVEN_8086&DEV_043E 'DH89xxCC LEB - 043E'
PCIVEN_8086&DEV_2342 'DH89xxCC PCI-Express Root Port #1 - 2342'
PCIVEN_8086&DEV_2343 'DH89xxCC PCI-Express Root Port #1 - 2343'
PCIVEN_8086&DEV_2344 'DH89xxCC PCI-Express Root Port #2 - 2344'
PCIVEN_8086&DEV_2345 'DH89xxCC PCI-Express Root Port #2 - 2345'
PCIVEN_8086&DEV_2346 'DH89xxCC PCI-Express Root Port #3 - 2346'
PCIVEN_8086&DEV_2347 'DH89xxCC PCI-Express Root Port #3 - 2347'
PCIVEN_8086&DEV_2348 'DH89xxCC PCI-Express Root Port #4 - 2348'
PCIVEN_8086&DEV_2349 'DH89xxCC PCI-Express Root Port #4 - 2349'
PCIVEN_8086&DEV_2350 'DH89xxCC PCI-Express Root Port #8 - 2350'
PCIVEN_8086&DEV_2351 'DH89xxCC PCI-Express Root Port #8 - 2351'
PCIVEN_8086&DEV_234A 'DH89xxCC PCI-Express Root Port #5 - 234A'
PCIVEN_8086&DEV_234B 'DH89xxCC PCI-Express Root Port #5 - 234B'
PCIVEN_8086&DEV_234C 'DH89xxCC PCI-Express Root Port #6 - 234C'
PCIVEN_8086&DEV_234D 'DH89xxCC PCI-Express Root Port #6 - 234D'
PCIVEN_8086&DEV_234E 'DH89xxCC PCI-Express Root Port #7 - 234E'
PCIVEN_8086&DEV_234F 'DH89xxCC PCI-Express Root Port #7 - 234F'
PCIVEN_8086&DEV_2310 'DH89xxCC LPC Interface Desktop - 2310'
PCIVEN_8086&DEV_2321 'DH89xxCC SATA IDE 2 port Controller 1 Desktop - 2321'
PCIVEN_8086&DEV_2326 'DH89xxCC SATA IDE 2 port Controller 2 Desktop - 2326'
PCIVEN_8086&DEV_2321 'DH89xxCC SATA IDE 2 port Controller 1 Desktop - 2321'
PCIVEN_8086&DEV_2326 'DH89xxCC SATA IDE 2 port Controller 2 Desktop - 2326'
PCIVEN_8086&DEV_2330 'DH89xxCC SMBus Controller - 2330'
PCIVEN_8086&DEV_2359 'DH89xxCC USB EHCI virtual HC #1 - 2359'
PCIVEN_8086&DEV_235A 'DH89xxCC USB EHCI virtual HC #2 - 235A'
PCIVEN_8086&DEV_2334 'DH89xxCC USB 2.0 Controller 1 - 2334'
PCIVEN_8086&DEV_2335 'DH89xxCC USB 2.0 Controller 1 - 2335'
PCIVEN_8086&DEV_1E00 'Intel(R) 7 Series/C216 Chipset Family 4 port Serial ATA Storage Controller - 1E00'
PCIVEN_8086&DEV_1E01 'Intel(R) 7 Series/C216 Chipset Family 4 port Serial ATA Storage Controller - 1E01'
PCIVEN_8086&DEV_1E08 'Intel(R) 7 Series/C216 Chipset Family 2 port Serial ATA Storage Controller - 1E08'
PCIVEN_8086&DEV_1E09 'Intel(R) 7 Series/C216 Chipset Family 2 port Serial ATA Storage Controller - 1E09'
PCIVEN_8086&DEV_1E00 'Intel(R) 7 Series/C216 Chipset Family 4 port Serial ATA Storage Controller - 1E00'
PCIVEN_8086&DEV_1E01 'Intel(R) 7 Series/C216 Chipset Family 4 port Serial ATA Storage Controller - 1E01'
PCIVEN_8086&DEV_1E08 'Intel(R) 7 Series/C216 Chipset Family 2 port Serial ATA Storage Controller - 1E08'
PCIVEN_8086&DEV_1E09 'Intel(R) 7 Series/C216 Chipset Family 2 port Serial ATA Storage Controller - 1E09'
PCIVEN_8086&DEV_1E22 'Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22'
PCIVEN_8086&DEV_1E26 'Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26'
PCIVEN_8086&DEV_1E2D 'Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D'
PCIVEN_8086&DEV_1E31 'Intel(R) 7 Series/C216 Chipset Family Universal Serial Bus (USB) Controller - 1E31'
PCIVEN_8086&DEV_1D02 'Intel(R) C600/X79 series chipset 6-Port SATA AHCI Controller - 1D02'
PCIVEN_8086&DEV_1D24 'Intel(R) C600/X79 series chipset Thermal Management Controller - 1D24'
PCIVEN_8086&DEV_1D73 'Intel(R) C600/X79 series chipset Integrated NVSRAM Controller - 1D73'
PCIVEN_8086&DEV_1D76 'Intel(R) C600/X79 series chipset Multi-Function Glue - 1D76'
PCIVEN_8086&DEV_1D77 'Intel(R) C600/X79 series chipset PCI Data Acquisition and Signal Processing Controller - 1D77'
PCIVEN_8086&DEV_1D10 'Intel(R) C600/X79 series chipset PCI Express Root Port 1 - 1D10'
PCIVEN_8086&DEV_1D11 'Intel(R) C600/X79 series chipset PCI Express Root Port 1 - 1D11'
PCIVEN_8086&DEV_1D12 'Intel(R) C600/X79 series chipset PCI Express Root Port 2 - 1D12'
PCIVEN_8086&DEV_1D13 'Intel(R) C600/X79 series chipset PCI Express Root Port 2 - 1D13'
PCIVEN_8086&DEV_1D14 'Intel(R) C600/X79 series chipset PCI Express Root Port 3 - 1D14'
PCIVEN_8086&DEV_1D15 'Intel(R) C600/X79 series chipset PCI Express Root Port 3 - 1D15'
PCIVEN_8086&DEV_1D16 'Intel(R) C600/X79 series chipset PCI Express Root Port 4 - 1D16'
PCIVEN_8086&DEV_1D17 'Intel(R) C600/X79 series chipset PCI Express Root Port 4 - 1D17'
PCIVEN_8086&DEV_1D18 'Intel(R) C600/X79 series chipset PCI Express Root Port 5 - 1D18'
PCIVEN_8086&DEV_1D19 'Intel(R) C600/X79 series chipset PCI Express Root Port 5 - 1D19'
PCIVEN_8086&DEV_1D1A 'Intel(R) C600/X79 series chipset PCI Express Root Port 6 - 1D1A'
PCIVEN_8086&DEV_1D1B 'Intel(R) C600/X79 series chipset PCI Express Root Port 6 - 1D1B'
PCIVEN_8086&DEV_1D1C 'Intel(R) C600/X79 series chipset PCI Express Root Port 7 - 1D1C'
PCIVEN_8086&DEV_1D1D 'Intel(R) C600/X79 series chipset PCI Express Root Port 7 - 1D1D'
PCIVEN_8086&DEV_1D1E 'Intel(R) C600/X79 series chipset PCI Express Root Port 8 - 1D1E'
PCIVEN_8086&DEV_1D1F 'Intel(R) C600/X79 series chipset PCI Express Root Port 8 - 1D1F'
PCIVEN_8086&DEV_1D25 'Intel(R) C600/X79 series chipset DMI to PCI Bridge - 1D25'
PCIVEN_8086&DEV_1D3E 'Intel(R) C600/X79 series chipset PCI Express Virtual Root Port - 1D3E'
PCIVEN_8086&DEV_1D3F 'Intel(R) C608/C606/X79 chipset Virtual Switch Port - 1D3F'
PCIVEN_8086&DEV_1D74 'Intel(R) C608/C606/X79 chipset PCI Express Upstream Port - 1D74'
PCIVEN_8086&DEV_1D40 'Intel(R) C600/X79 series chipset LPC Controller - 1D40'
PCIVEN_8086&DEV_1D41 'Intel(R) C600/X79 series chipset LPC Controller - 1D41'
PCIVEN_8086&DEV_1D00 'Intel(R) C600/X79 series chipset 4-Port SATA IDE Controller - 1D00'
PCIVEN_8086&DEV_1D08 'Intel(R) C600/X79 series chipset 2-Port SATA IDE Controller - 1D08'
PCIVEN_8086&DEV_1D00 'Intel(R) C600/X79 series chipset 4-Port SATA IDE Controller - 1D00'
PCIVEN_8086&DEV_1D08 'Intel(R) C600/X79 series chipset 2-Port SATA IDE Controller - 1D08'
PCIVEN_8086&DEV_1D22 'Intel(R) C600/X79 series chipset SMBus Host Controller - 1D22'
PCIVEN_8086&DEV_1D70 'Intel(R) C600/X79 series chipset SMBus Controller 0 - 1D70'
PCIVEN_8086&DEV_1D71 'Intel(R) C608/C606/X79 chipset SMBus Controller 1 - 1D71'
PCIVEN_8086&DEV_1D72 'Intel(R) C608 chipset SMBus Controller 2 - 1D72'
PCIVEN_8086&DEV_1D26 'Intel(R) C600/X79 series chipset USB2 Enhanced Host Controller #1 - 1D26'
PCIVEN_8086&DEV_1D2D 'Intel(R) C600/X79 series chipset USB2 Enhanced Host Controller #2 - 1D2D'
PCIVEN_8086&DEV_2A40 'Mobile Intel(R) 4 Series Chipset Processor to DRAM Controller - 2A40'
PCIVEN_8086&DEV_2A41 'Mobile Intel(R) 4 Series Chipset PCI Express Root Port - 2A41'
PCIVEN_8086&DEV_3430 'Intel(R) Chipset QuickData Technology device - 3430'
PCIVEN_8086&DEV_3431 'Intel(R) Chipset QuickData Technology device - 3431'
PCIVEN_8086&DEV_3432 'Intel(R) Chipset QuickData Technology device - 3432'
PCIVEN_8086&DEV_3433 'Intel(R) Chipset QuickData Technology device - 3433'
PCIVEN_8086&DEV_3429 'Intel(R) Chipset QuickData Technology device - 3429'
PCIVEN_8086&DEV_342A 'Intel(R) Chipset QuickData Technology device - 342A'
PCIVEN_8086&DEV_342B 'Intel(R) Chipset QuickData Technology device - 342B'
PCIVEN_8086&DEV_342C 'Intel(R) Chipset QuickData Technology device - 342C'
The new Intel Android* USB Driver package 1. 10.0 that supports Windows* 10 is available for download at the Intel Developer Zone. It enables you to connect your Windows*-based machine to your Android* device that contains an Intel® Atom™ processor inside. This includes the latest Intel® Atom™ x3 and x5 processor families (SoFIA devices are not supported in this version) and supported host systems with Windows* 10 (32/64-bit) and Android devices including those with Android* 5.x – Lollipop.
USB drivers for Android devices are platform-specific, and there is no guarantee that this Intel USB driver will work for every OEM device. Since most OEMs develop the USB driver for all devices that they sell, we recommend that you also check out the Android* OEM USB driver page that lists the OEM drivers.
This installation instructions document will guide you through installing the Intel® Android* USB Driver package which will enable you to connect your Windows* based machine to your Android device that contains an Intel® Atom™ processor inside.
Supported USB profiles
After installing the USB driver package, plug in your Android* device to your computer using your micro-USB to USB cable. The following are the supported USB profiles via the Intel Android USB Driver package:
Intel Port Devices Drivers
- ADB (Android Debug Bridge): This is the debug interface of Android. It is mandatory to use in order to re-flash, and debug.
- MTP (Media Transfer Protocol): This is the Windows* protocol to facilitate the transfer of media files.
- PTP (Picture Transfer Protocol): This is the Windows* protocol to allow the transfer of images from digital cameras to computers.
- RNDIS: This provides a virtual Ethernet link using phone network.
- CDC Serial (Modem AT Proxy): This provides the link to Modem to allow to use AT commands through a virtual com port.
Troubleshooting Errors
Device is not recognized at all
These drivers are only for Intel® devices. If you’re using a device from one of our OEM, please get the drivers directly from their web site, or you can use this list of drivers on the Android* site.
Errors in the Windows* Device Manager
Open Windows Device Manager:
- If USB Mass Storage is visible instead of ADB Device, then right click on the Mass Storage device icon and select ‘Uninstall’.
Then unplug your device from the computer and install drivers’ setup again. - If Android Device is visible with a yellow warning icon, then right click on the Android Device icon and select ‘Uninstall’.
Then unplug your device from the computer and install drivers’ setup again.
Intel Port Devices Driver
Portable Device that has no 'USB debugging' option
There may not be an enabled “USB Debugging” option. The developer options on a phone are hidden by default. Open the settings on a phone, and find the About section. Look through it until the 'Build number' entry is visible. Tap if five times in quick succession, and there should be a small dialog stating it’s now set to developer. Come back to Settings main menu and go into Developer Options, then enable USB Debugging.
Windows XP: When I activate MTP there is no pop-up to allow me to access phone file system or transfer media files.
MTP is not supported by default with Windows XP. You have to install Windows Media Player 10 or later.